Please notify us via any of the choices below👇 (email, IG, FB, Text) with the product name, size, and desired material/pattern/colour desired, as well as name and address for shipping, and an invoice will be created for you and sent in the same manner in which your inquiry was received. We happily accept payment thru e-transfer, free of charge, or thru Paypal with a 3.5% fee added. We also offer pay-as-you-go options, however your order will not be printed and placed in sequence until full payment is received.

Full payment is expected within 2 days of receipt of invoice. (Unless other arrangements are made between HBL & you)  

Your order will be completed within 4.5 weeks of full /final payment.

[email protected]          Text Only: 519.330.0956


We ship anywhere in Canada and the United States of America (& worldwide if need be) through a variety of couriers giving the best price and quickest timeline. Shipping rates are based off size and weight of box needed for your order, and distance.

Starts @ $10.50 and can reach a max of $40.00. (within North America)

An accurate estimate can be given ahead of time with a postal or zip code.

You will receive a tracking number once the shipping label is made and printed

Curbside pick-up orders are ALWAYS an option. By appointment only.

**We no longer will be allowing 'rush orders'. All orders will be finished and shipped within 4.5 weeks of full payment.**

Our Products:

All of our items are 100% hand-crafted in Canada from either US or Canadian sourced products.

All fabric items are made with either 100% polyester fleece, or 100% cotton/flannel as well as an absorbent, uhaul or Zorb material for the middle when needed/applicable or 100% polyester fill/batting.

All fabric is washed, dried & wicked BEFORE being made to help prevent further shrinkage or colour bleeding

Exercise wheels must be checked daily for any hardware issues such as rust, cracks or loose nuts/bolts.


All orders are final sale due to the nature of the products as they are custom made for you.

No refunds, exchanges or returns.

HoneyBeeLane accepts no responsibility for any injuries to pets due to customer negligence or use of our custom made products. We further guarantee that at time of shipment all items are in perfect working order and free from HBL defects and pass our 'inspection' standards.

It is also suggested that daily spot cleaning be done and weekly bedding changes in all small animal cages as well as daily visual checks of exercise wheels (nuts & bolts loosened) to prevent any injuries or illnesses from occurring.